Shipping

At Odette’s Jewellery, care and attention are paramount. Not only in the creation of your jewelry, but also in the way it is shipped. Each piece is securely packaged and delivered in luxurious packaging, complete with a track & trace code so you can follow your order’s journey. We ship worldwide and do everything we can to ensure your order arrives to you as quickly and securely as possible.

Production Time and Shipping

Made-to-order jewelry: ships within 4 business days
Ready-to-ship jewelry: ships within 2 business days
Need your order sooner? Feel free to contact us to discuss the options.

Shipping within the Benelux

Free shipping, always with track & trace
Delivery time: 1–2 business days after dispatch

Shipping within the rest of the European Union

€9.95 shipping costs for orders up to €250
Free shipping for orders over €250
Delivery time: 2–7 business days after dispatch

Shipping to the United Kingdom

€16.95 shipping costs for orders up to €300
Free shipping for orders over €300
Delivery time: 2–7 business days after dispatch
Please note: Import duties and VAT may be charged by UK customs. These costs are the customer’s responsibility.

Switzerland, Norway, and Iceland

€18.95 shipping costs for orders up to €300
Free shipping for orders over €300
Delivery time: 2–7 business days after dispatch
Note: Import duties, VAT, or handling fees may be charged upon receipt

United States

€24.95 shipping costs for orders up to €350
Free shipping for orders over €350
Delivery time: 5–21 business days, depending on customs inspection
Note: Import duties may apply depending on value and regulations

Other countries (rest of the world)

€29.95 shipping costs for orders up to €400
Free shipping for orders over €400
Delivery time: 5–21 business days, depending on location and customs
Note: Local import duties, VAT, or handling fees are the customer’s responsibility

Important to know

Delivery will be made to the address you provide with your order. Please check this carefully, as Odette’s Jewellery is not responsible for incorrectly entered address information.
The risk of damage or loss passes to the customer upon delivery.
If a package cannot be delivered and is returned, additional shipping costs may be charged for reshipment.
In the event of unexpected delays, you will always be informed as soon as possible.